Our Return Policy in short
Return Policy

Please contact Lina Lundberg before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Lina Lundberg Jewellery and gives information relevant and the reason for complaint.

Return Conditions

You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and please provide us with a tracking number. Lina Lundberg Jewellery suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Lina Lundberg Jewellery will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.

Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Lina Lundberg  is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Want to switch to another size of the same product?

E-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.

Want to switch to another product?

Return the product you have received and send us an e-mail telling us which product you want instead.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Lina Lundberg Jewellery reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

LINA LUNDBERG JEWELLERY ships worldwide. When ordering products outside the EU or overseas, you may be subject to import duties and taxes, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you. LINA LUNDBERG JEWELLERY has no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from LINA LUNDBERG JEWELLERY online, you are considered the “Importer of Record” and must comply with all laws and regulations of the country in which you are receiving the product. Please contact info@linalundbergjewellery.se for estimate delivery date.

All enquiries: Lina Lundberg Jewellery